CONSULTATIONS
Hair appointment Consultations are free of charge and range from 5-10 minutes. Hair appointment consultations give you an exact price of how much a service will be
Hair restoration consultations vary in price and range from 15-30 minutes. Hair restoration consultations give an in depth look at your situation and in some cases help set up a hair treatment and styling schedule to get your hair on the right track, as well as product knowledge. This includes healing damaged hair, keeping natural hair healthy, and going natural (leaving the perm and pressed state.)
POLICY
It is our policy that all clients are to be shampooed at the shop. If you have your own shampoo or products that you would like us to use, you are welcomed to bring them in.
Anyone that is not being serviced must remain in the waiting area.
If you would like hair jewelry, beads, or other adornments please bring them with you. We do offer beads, and hair but at a limited quantity and style.
CANCELLATION POLICY
For your and the stylist’s convenience we wish to ask you to call and cancel when not able to make a scheduled appointment. We will do our best to accommodate your busy lifestyle, so a courtesy call is greatly appreciated.
If you do not call in advance or arrive at least 15 minutes prior to your scheduled appointment, your appointment will be cancelled and you will be served as a walk in which may result in you having to wait for service. I am on a time schedule as I will have other clients and we do not want to inconvenience anyone else. It’s as simple or courteous as calling and letting us know you are running late, or need to reschedule, again it is greatly appreciated.
Zillion and Kinky twist clients will be confirmed the day before and will receive a courtesy call 2 hours prior to appointment time. This is necessary because these particular styles block off a wide range of time and we want to protect ourselves as well as other clients who may want to come in at that time if it is to become available.
Thank you for taking the time to read our cancellation policy. Please take into consideration that it is for the best and the convenience of the stylist as well as the clients.